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C O N T A C T U S

Why choose our small group tours? 10 good reasons

1 – No age limit: subject to verification before enrollment

2 – Ideal for every traveller: couples, singles and friends
3 – Transparent prices: guaranteed quota without tariff adjustment

4 – Promotion on the site: we reward those who sign up through our site

5 – Consolidated itineraries: paths that are the result of personal and decennial experiences

6 – Travel Kit: to travel more ethically

7 – Facebook groups: to get to know each other before departure

8 – 24/7 assistance: staff always available in case of need

F.A.Q.

What clothing should we wear?
The recommended clothing varies according to the season. Layered clothing and comfortable closed toe shoes are recommended (trainers are also OK)
In winter there will be a temperature range of about 15 degrees less than in the city center and in summer a temperature range of about 10 degrees less than in the city center.
What happens in case of an eruption?
The excursion will take place without any problems.
For excursions to the summit craters, the program for tours at lower altitudes will naturally be canceled or modified.
What happens in case of bad weather?
In the event of a thunderstorm it will be possible to cancel or modify the reservation free of charge, and in case you have prepaid the excursion the full amount will be refunded
Etna Excursions: What should I do if I have to cancel a reservation?
Contact us immediately by email
If I cancel the reservation?
If the cancellation takes place within the terms indicated in the confirmation email or on the website, it will not be necessary to pay anything and for pre-paid amounts a refund of the entire amount will be made. In case of late cancellation, no refund will be made, in any case we reserve the right to evaluate individual requests for late cancellation.
How can I pay for the tour?
We offer several opportunities:

PostePay payment

Bank transfer

Cash